Legal Documentation

Refund & Digital Goods Policy

Effective Date: September 13, 2026

1. Sales Policy for Digital Goods

All purchases made on First Row Baseball—including in-game tokens, player contract cash, daily locker items, equipment, and league entry fees—are final, non-refundable, and non-transferable.

Because digital goods and in-game entitlements are delivered and activated immediately upon completed checkout, you acknowledge and agree that you forfeit any standard statutory right of withdrawal or cooling-off period once digital delivery begins.

2. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute with your bank or payment provider for valid, completed purchases is considered a breach of our Terms of Service. Accounts associated with fraudulent chargebacks will be permanently suspended, and any associated in-game assets will be revoked.

3. Billing Inquiries & Errors

If you experience a technical error during checkout—such as being billed without receiving your purchased item, or being charged multiple times for a single order—please do not file a bank dispute immediately.

Contact our support team directly via our official Discord channel (#bug-report) or official contact channels with your transaction details. We will gladly investigate and issue missing in-game items or correct duplicate payment errors promptly.